What is your Return policy?

For all of our COMPLETE Systems:

Return Policy:  You can return the product within 30 days, for a refund, subject to a 20% restocking fee. Item must be unused, returned in original packaging, returned in same condition it was received. Buyer pays return shipping.

For Arrays, Plates, Accessories:

Return Policy:  You can return the product within 14 days, for a refund, subject to a 20% restocking fee. Item must be unused, returned in original packaging, returned in same condition it was received. Buyer pays return shipping.

Exception:  If you ordered the wrong plates/array or system and need an exchange, then the Return Fee will not apply as long as the product is unused and in same condition it was received. Buyer pays return shipping.

 

Category: 2. Ordering and Shipping